WHAT TO DO WHEN SOMEONE DIES

First contact with a funeral director is usually by phone, where upon the deceased person will be removed from the place of death by our staff to our facilities with due regard for the legal requirement to do this. Usually within 24 hours, the next of kin or spokesperson will make an appointment to arrange the details of the funeral.

This can take place at one of our offices or in a home if preferred. At that meeting, the attending family member or friends will arrange for the time and place of the funeral, whether cremation or burial is preferred, whether a service will be with clergy or a celebrant officiating, and what wording and or songs / music is to be played.

Participation in the service by family members can be considered and a service and eulogy organised with the officiating person at their convenience. The coffin / casket may be chosen at this meeting, funeral notices organised, registrar of births, deaths and marriages form can be completed. Flowers, tearoom, clothes, any details relating to the funeral can be worked out at this meeting if convenient.

If the family wish to have a powerpoint photographic tribute to help celebrate the loved person's life, the photos can be brought to us as soon as possible for editing. Another important consideration will be to decide whether to have a viewing.