Administration Receptionist
Gregson & Weight are seeking a capable Reception Team Member to join our company. Minimum 2 years experience in a similar role is highly desirable.
This position requires you to:
- Be the first point of contact for people visiting or calling our branches
- Answer telephone calls and respond to emails in a timely manner
- Provide administrative assistance to funeral arrangers
- Prepare quotes and invoices
- Process cash and EFTPOS payments
- Reconcile daily bank deposits
- Prepare banking and postage
- Provide information on and submit funeral bond claims
- Submit registrations of death and follow up corrections
- Issue ashes to authorised persons
- Maintain database of enquiries and pre-arrangements
- Order, price and display stock of urns and jewellery
- Monitor website shop and process orders
- Process sales of memorial reservations and placements
- Design plaques for niche placements
- Provide back up support to tea-room assistants and funeral arrangers
- Provide general administrative support to the business
Desired Skills
- Strong experience and knowledge of accounts payable and receivable functions
- Confidence using computer and Microsoft programs
Personal Attributes Required·
- Excellent communication and customer service skills
- High level of attention to detail·
- Strong verbal and written communication skills
- Computer literacy/adaptability to learn specialised programs
- Dedication to maintaining confidentiality
- Professional approach with a confident manner
- Well groomed (essential)
A current unrestricted driver’s licence is essential.
This position is an ideal opportunity for an empathetic, caring person to join our team. A comprehensive Position Description is available on request.